Scope Of This Policy
Bristolite Daylighting Systems has provided this Policy so that you will know what
personal information Bristolite collects through this Site, how Bristolite uses
this information, the types of third parties with whom Bristolite may share this
information, and some of the choices that are available to you.
This Policy may be supplemented or amended from time to time by additional privacy
notices ("Privacy Notices"), provided at the time we collect your personal
information. For example, certain pages of this website may contain privacy notices
providing more details about the personal information we collect on those particular
pages, why we need that information, and choices you may have about the ways we
use that information. In other cases, specific Privacy Notices may be required to
comply with the privacy laws of one of the countries, provinces, or states in which
we do business.
What is "Personal Information"?
As used in this Policy, the term "personal information" means information
that identifies you personally, alone or in combination with other information available
By using this Site, you are consenting to the collection, use, disclosure, and transfer
of your personal information as described in this Policy (and any Privacy Notices
that apply to you). If you do not consent to the collection, use, disclosure and
transfer of your personal information as described in this Policy (and any Privacy
Notices that apply to you), you may not use this Site. You may call 800-854-8618
to speak to our sales or management personnel, request literature, an energy analysis
and daylighting plan, or a quotation. If you have questions about
this Policy, or any Privacy Notice, please contact us via e-mail at
We respect your right to make choices about the ways we collect, use, and disclose
your personal information. This Policy describes some of your choices. In most cases,
however, we will ask you to indicate your choices at the time and on the page where
you provide your personal information.
Bristolite reserves the right to update or modify this Policy and any Privacy Notice,
at any time and without prior notice, by posting the revised version of the Policy
or Privacy Notice on this Site. These changes will only apply to the personal information
we collect after we have posted the revised Policy or Privacy Notice on this Site.
Your use of this Site following any such change constitutes your agreement that
all information collected from or about you after the revised Policy is posted will
be subject to the terms of the revised Policy. You may access the current version
of this Policy at any time by clicking on the link marked "Privacy" at
the bottom of each page of the public areas of this Site.
This Policy was last revised on August 15, 2011 and is effective as of that date.
What Information Is Collected on this Site and How Is It Used?
When you access and use this Site, there are three ways we may collect information
- Information You Knowingly and Voluntarily Provide
Bristolite collects the personal information you knowingly and voluntarily provide
when you use this Site, for example, the information you provide when you request
a quotation, request literature or services, sign up for our newsletter or e-mail
us with questions or feedback.
Bristolite uses the personal information you volunteer through this Site to provide
the information and services you request and for any other purpose we identify to
you in a specific Privacy Notice. For example, we use the information you provide
when you request an appointment to make arrangements for a local Bristolite expert
to contact you to discuss your project. The information you provide about yourself
(for example, whether you are a homeowner, contractor or architect or other) and
your project helps us determine how to direct your inquiry. As another example,
we use the information you provide when you request literature to send you information
about the products that interest you.
When we collect your contact information, we may ask you if you would like to receive
our newsletter and/or other periodic information from us. If you indicate that you
would like to receive our emails and/or mailings, we will add your contact information
to our email and mailing lists and, from time to time, we will send you newsletters
or updates, special offers, or other information about programs, services and products
we believe would be of interest to you. In addition, if we provide promotional information
or materials to you by email, we will include a link to our "opt-out"
page in every email.
Finally, we may remove the information that identifies specific individuals and
study the balance of the information we collect through this Site to improve our
programs and services, to improve the content, functionality, navigation and usability
of this Site, to better understand the needs and interests of our customers and
potential customers, and to better market our programs, services and products.
- Information Sent to Us by Your Web Browser
Bristolite collects information that is sent to us automatically by your web browser.
This information typically includes the IP address of your Internet service provider,
the name of your operating system (such as Windows® or Macintosh®), the name and
version of your browser (such as Netscape® or Internet Explorer®), the date and
time of your visit, and the pages you visit. The information we receive depends
on the settings on your web browser. Please check your browser if you want to learn
what information your browser sends or how to change your settings.
The information provided by your browser does not identify you personally, and we
do not normally link this information to any other information that would permit
us to identify you. Generally, we use this information to create statistics that
help us improve our sites and make them more compatible with the technology used
by our visitors. However, we may review our server logs for security purposes, for
example, to detect intrusions into our network. The possibility therefore exists
that, in the event of criminal malfeasance, we might share our server logs, which
contain visitors IP addresses, with the appropriate investigative authorities who
could use that information to trace and identify individuals.
- Information Collected By Placing a "Cookie"
On Your Computer
Bristolite uses "cookies" to "tag" your computer when you visit
our Site. A cookie is a small text file our Web server offers your browser. Our
cookies contain a randomly generated, unique identification number that lets us
identify your computer each time your visit our Site.
We use these cookies to collect statistical information about the ways visitors
use our site – which pages they visit, which links they use, and how long they stay
on each page. We analyze this information (known as "clickstream data")
in statistical form to better understand our visitors’ interests and needs and to
improve the content and functionality of our sites.
Our web server recognizes the cookies on your hard drive each time you visit our
Site. Because we recognize your computer, we do not count it twice. Also, we can
use the number assigned to your computer to link the clickstream data we collect
each time you visit our Site. This technology helps us determine how many visitors
are using our site, how often they return, and how their use of our site may vary
These cookies do not identify you personally and we do not link "clickstream
data" with any information that identifies you personally.
If you give us your zip code when you visit our Site, we will place a cookie on
your computer’s hard drive that contains your zip code information. This cookie
does not contain any information that identifies you personally. As you browse our
Site, our web server will recognize your zip code and show you products and services
available in your area. This cookie expires automatically after 30 days.
If you do not wish to receive cookies, you may set your browser to reject cookies
or to alert you when a cookie is placed on your computer. You may also delete our
cookies as soon as you leave our Site. Although you are not required to accept our
cookies when you visit this Site, you may be unable to use all of the functionality
of the Site if your browser rejects our cookies.
Does Bristolite Share My Personal Data?
Bristolite may share personal information collected through this Site with companies
and organizations that perform services on our behalf, for example, companies that
provide support services to us (such as data storage and web hosting services) or
that help us market our products and services (such as third-party e-mail marketing
companies). These third parties are required by contract to use the personal information
we share with them only to perform services on our behalf and to treat your personal
information as strictly confidential.
In addition, Bristolite may share your personal information with our affiliates
and distributors, who may use and disclose that personal information as we would
to help us provide the products, services and information you request. For example,
if you request an appointment, we will find the local Bristolite expert nearest
you. That Bristolite expert may be a Bristolite employee or the employee of a Bristolite
representative or distributor. In either case, the Bristolite expert will use your
personal information to follow-up with you as you requested. Our distributors are
bound by contract to use the personal information they receive in relation to this
and applicable privacy laws. This means, among other things, that they may use your
personal information only for the purposes for which that information was originally
collected or to which you subsequently consent and must take reasonable steps to
protect the confidentiality of your personal information.
There are other, limited circumstances in which Bristolite may share or transfer
the personal information in our databases to unrelated third parties. For example,
we may provide personal information to a third party to comply with a court order
or subpoena; to prevent or investigate a possible crime, such as fraud or identity
theft; to comply with a legal requirement; to protect the rights, property or safety
of Bristolite, our users or others; to protect your vital interests; or in connection
with a corporate sale, purchase, merger, reorganization, liquidation, dissolution
or similar event. If your personal information is transferred to another company
that has acquired Bristolite, one of its affiliates, one of its distributors, or
one their databases, for example, as the result of a sale, merger or reorganization,
the acquiring company’s use of your personal information will still be subject to
How Does Bristolite Protect Personal Information?
Bristolite takes reasonable precautions to provide a level of security appropriate
to the sensitivity of the personal information we collect. Although we use reasonable
measures to help protect your personal information against unauthorized use or disclosure,
we cannot guarantee the security of information provided over the Internet or stored
in our databases and will not be responsible for breaches of security beyond our
What About Other Websites That May Be Linked to This Site?
distributors operate many different Web sites for different purposes and in different
countries where different laws may apply. If you visit another Bristolite website,
personal information may be collected through that site and how it is processed.
This Site may also contain links to websites that are not operated by Bristolite.
These links are provided for your reference and convenience only and do not imply
any endorsement of the products sold or information provided through these websites,
nor any association with their operators. Bristolite does not control these websites
and is not responsible for their data practices. Any information you provide to
third parties on their websites is covered under their privacy and data collection
policy posted on any site you visit before using the site or providing any personal
Access to Personal Information
If you would like to review, correct and update the personal information you have
provided to us through this Site, please contact us by email at
firstname.lastname@example.org. We will respond to your request within the time
limit set out by the applicable privacy legislation. We will use reasonable efforts
to comply with your request as required by applicable law.
Retention of Personal Information
Bristolite retains the personal information collected on this Site as long as necessary
to provide the services, products and information you request or as permitted by
This Site Is Hosted on Servers Located in the United States.
Bristolite is a United States corporation . The servers that support this Site are
located in the United States. While it is in our possession, your personal information
will generally be stored in Bristolite databases or databases maintained by our
third-party service providers on servers and data storage devices located in the
United States. United States data protection laws may not provide as much protection
as the data protection laws in force in some other countries; however, we will process
your personal information in accordance with this Policy no matter where our data
is stored. If you are located in a country outside the United States, by using this
Site you consent to the transfer of your personal information to the United States.
This Policy shall be governed under the laws of the State of California, United
States of America without regard to its conflicts of law provisions.
Questions About This Policy or Bristolite’s Data Practices
If you have questions or concerns about this Policy, any Privacy Notice, or Bristolite’s
data practices, please contact us by email at